- Our Commitment to Privacy
We will protect individual data by using reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification. Personal data will be collected, used, and retained in accordance with the purpose for which it is gathered, and we will obtain your consent when necessary, in compliance with applicable data protection laws such as the UAE Data Protection Law (DPL), GDPR (if applicable), and others.
- Information We Collect
Depending on your interaction with us, we may collect the following categories of information:
- Personal Identification Information
- Full name
- Email address
- Mailing address
- Phone number
- Job title and company name
- Government-issued IDs (for security and compliance purposes)
- Emergency contact information
- Employment Information
- Resumes/CVs and cover letters
- Background checks and reference information
- Certifications and credentials
- Payroll and tax information
- Work location data (especially for field personnel)
- Timesheets and attendance records
- Website and Usage Data
- IP address
- Browser type and version
- Operating system and device type
- Pages visited, duration of visit, and referring pages
- Cookies and similar tracking technologies
- Location Data (Employee Tracking)
We collect
real-time location data from employees assigned to mobile or field duties, especially where their roles involve guarding, patrols, or emergency response. This is primarily done via secure mobile apps or GPS-enabled devices issued by KGS.
- How We Use Your Information
Your data may be used for one or more of the following purposes:
- Service Delivery & Communication
- To respond to inquiries and provide requested services
- To communicate regarding service updates, schedules, or account issues
- To ensure accurate billing, invoicing, and contract management
- Operational Safety & Employee Management
- To track and manage employee deployment and movement in real-time for safety and coordination
- To verify location compliance and duty adherence
- To ensure emergency assistance is promptly provided in high-risk situations
- Security and Legal Compliance
- To prevent unauthorized access and monitor physical security
- To comply with applicable laws, regulations, or lawful requests
- To enforce company policies and investigate security or disciplinary incidents
- Website Improvement and Analytics
- To enhance our website user experience
- To identify usage patterns and improve content
- To tailor communications and offerings
- Employee Location Tracking
Knights Bridge Global Security employ’s
location tracking technologies for employees operating in mobile, patrol, or remote security roles. This tracking is
mandatory and continuous during work hours using company-authorized devices or applications.
We use location tracking to:
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- Enhance personal safety and response times in emergencies
- Monitor patrol routes and duty compliance
- Improve scheduling, coordination, and field operations
- Maintain logs for audit and incident investigations
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All tracking data is:
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- Securely stored
- Accessible only to authorized personnel
- Retained only as long as necessary for operational and legal reasons
Employees are made aware of this tracking as part of their
employment agreement, and their
consent is formally documented.
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- Sharing and Disclosure of Information
We do not sell or rent your personal data. We may disclose personal information to:
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- Authorized third-party service providers (e.g., cloud hosting, payroll processing, or background check agencies) under strict confidentiality agreements
- Government and regulatory bodies where disclosure is legally required
- Emergency services if needed for safety or protection
- Internal departments (e.g., HR, Operations, Legal) for legitimate business purposes
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We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once no longer needed, data is securely deleted, anonymized, or destroyed.
We apply industry-standard administrative, technical, and physical security measures to protect your personal data. These include:
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- Secure access controls and authentication
- Encryption of sensitive data
- Firewalls and intrusion detection systems
- Employee training and confidentiality agreements
- Secure disposal of data and devices
Despite our best efforts, no system is 100% secure. You should always be cautious when sharing personal data online.
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- Cookies and Website Tracking
Our website uses cookies and similar technologies to collect non-personal data for analytics and performance optimization. You can configure your browser to refuse cookies or alert you when they are being sent.
Cookies help us:
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- Track site usage and engagement
- Improve site performance and navigation
- Customize content and communication
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Subject to applicable laws, you have the following rights:
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- Right to access – You can request to see the personal data we hold about you
- Right to correction – You may ask us to correct inaccurate or incomplete data
- Right to erasure – You can request deletion of your personal information under certain conditions
- Right to object or restrict processing
- Right to withdraw consent (where applicable)
To exercise these rights, please contact us at
privacy@kgsme.com.
Our website may contain links to external websites. We are not responsible for the content or privacy practices of third-party sites. We encourage users to review the privacy policies of any external sites they visit.
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- International Data Transfers
If your information is transferred across borders (e.g., from the UAE to other countries), we ensure such transfers are protected by appropriate safeguards, including standard contractual clauses and local law compliance.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. All changes will be posted to this page and will take effect upon posting. We encourage users to review this policy periodically.
For any questions, concerns, or requests regarding your privacy, please contact us:
Knights Bridge Global Security
📧 Email:
info@kgsme.com
📞 Phone:
+971 52 609 1375
